Refund and Returns Policy

1. General Overview

At Instafairs we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the conditions set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for a refund or return must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of the Product

To be eligible, the product must be:

• Unused, undamaged, and in its original packaging;
• Accompanied by the original receipt or proof of purchase;
• Returned with all accessories, manuals, and any free gifts that were included.

2.3. Non‑eligible Items

The following items cannot be returned or refunded:

• Personalized or custom‑made products;
• Perishable goods, such as food or flowers;
• Items marked as “Final Sale” or “Clearance”.

3. Return Process

3.1. Initiating a Return

Contact our Customer Support team at [email protected] or call +1(806)737-9486. Provide your order number, the reason for the return, and any supporting photos if the product is damaged.

3.2. Shipping the Return

Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label (if applicable). Pack the item securely and include the RMA number inside the package.

3.3. Inspection and Approval

Upon receipt, our team will inspect the product. If it meets the eligibility criteria, we will process the refund within 7 business days.

4. Refund Method

Refunds will be issued to the original payment method used for the purchase. If the original method is unavailable, we may offer store credit at our discretion.

5. User Responsibilities

• Provide accurate contact information when placing an order.
• Notify us promptly of any issues with the product.
• Follow the return instructions and use the provided RMA number.
• Cover any return shipping costs unless the return is due to our error (e.g., wrong or defective item).

6. Legal Disclaimers

Instafairs does not assume liability for delays caused by carriers, customs, or other third parties. Our liability for any defective product is limited to repair, replacement, or refund as described in this policy. This policy does not affect any statutory rights you may have under applicable consumer protection laws.

7. Changes to This Policy

We reserve the right to modify this Refund and Returns Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

8. Contact Information

If you have questions or need assistance, please reach out to us:

Email: [email protected]
Phone: +1(806)737-9486
Address: